Privacy Policy

1. Information We Collect

When you use Billing.net, we collect:

• Phone number and voice PIN for authentication
• Voice call recordings and transcripts
• Email address and name
• OAuth tokens for connected providers (Stripe, Square, QuickBooks)
• Invoice and expense data you create via our service

2. How We Use Your Information

We use your information to:

• Provide voice billing services
• Connect to your payment providers (Stripe, Square, QuickBooks)
• Create invoices and track expenses on your behalf
• Maintain call history and transcripts
• Send SMS and email confirmations
• Improve our service quality

3. Data Storage and Security

Your data is secured as follows:

• OAuth tokens encrypted with AES-256-GCM
• PINs hashed with bcrypt
• All connections use SSL/TLS encryption
• Database hosted on secure servers
• We never store your payment provider passwords

4. Third-Party Services

We integrate with:

• Stripe, Square, QuickBooks (via OAuth - you authorize access)
• Twilio (for voice calls and SMS)
• OpenAI (for voice AI processing)

Each has their own privacy policies. We only access data you explicitly authorize.

5. Data Retention

We retain:

• Call transcripts: 90 days
• Invoice/expense records: Until you delete your account
• OAuth tokens: Until you disconnect the provider

6. Your Rights

You can:

• Request a copy of your data
• Delete your account and all data
• Disconnect OAuth providers anytime
• Opt out of SMS/email notifications

7. Contact

Questions about privacy? Email: privacy@billing.net